Terms of service
Terms of Service
OVERVIEW
This website is operated by Sunvera. Throughout the site, the terms “we”, “us” and “our” refer to Sunvera. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service.
Please read these Terms carefully before using our website. If you do not agree to all the terms and conditions, then you may not access the website or use any services.
1. ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or region, or that you have given us consent to allow any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose.
2. GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted over various networks.
Payment information is always encrypted during transfer.
3. PRODUCTS & SERVICES
We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device’s display of colors or images will be completely accurate.
We reserve the right to:
- Limit sales of our products
- Change product pricing at any time
- Discontinue products without notice
All product descriptions and pricing are subject to change at any time without notice.
4. ORDER ACCURACY
You agree to provide current, complete, and accurate purchase information for all orders placed through our store.
We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.
5. SHIPPING & DELIVERY
Delivery times are estimates only and may vary depending on location, courier delays, customs processing, or high order volumes.
Sunvera is not responsible for delays caused by shipping carriers or customs.
6. RETURNS & REFUNDS
Please refer to our Return & Refund Policy for detailed information regarding returns, refunds, and exchanges.
Please note:
- Opened or used skincare products may not be eligible for return due to hygiene reasons.
- We do not offer refunds or returns if you are unhappy with the product size, including the 10ml bottle size, as the size is clearly displayed on the product page before purchase.
7. INTELLECTUAL PROPERTY
All content on this website, including logos, branding, text, graphics, product images, and design elements, is the property of Sunvera and may not be copied, reproduced, or distributed without written permission.
8. THIRD-PARTY LINKS
Certain content or services available via our website may include materials from third parties.
We are not responsible for examining or evaluating third-party content and do not warrant or assume any liability for third-party websites or services.
9. DISCLAIMER OF WARRANTIES
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.
All products and services are provided “as is” and “as available” without warranties of any kind.
10. LIMITATION OF LIABILITY
Sunvera shall not be liable for any direct, indirect, incidental, punitive,